Let's Talk About Your Financial Data Journey
Whether you're considering our programs or just need clarity on something specific, we're here. Real conversations with people who actually understand financial data interpretation.
Ways to Reach Us
Office Location
429 Lyons Rd, Five Dock
NSW 2046, Australia
Phone
+61 3 9900 7200
We typically answer between 9am and 5pm AEST on weekdays.
support@synap-connect.com
Expect a response within 24 hours during business days.
Response Times
We aim to get back to everyone within one business day. Complex inquiries might take a bit longer, but we'll let you know.
Send Us a Message
Fill in what you need. No pressure, no sales pitch waiting on the other end.
Why People Usually Get In Touch
Most inquiries fall into a few buckets. People want to know if our approach actually fits their situation. Fair question.
Others are trying to figure out timing. When should they start? What's realistic for their schedule? And some folks just want to confirm we're not another generic education provider making big promises.
Whatever your reason, just ask. We'd rather have a straightforward conversation than leave you guessing.

Finding Our Office
We're based in Five Dock, which is inner west Sydney. If you're planning to visit, here's what helps most people find us.
When You Can Expect to Hear From Us
Email Inquiries
Usually within 24 hours on weekdays. Weekends might take until Monday.
Phone Calls
Best between 9am and 5pm AEST. Leave a voicemail if we miss you, and we'll call back same day when possible.
Program Inquiries
These need a proper conversation. We'll schedule a time that works for both of us, usually within 2-3 business days.