Let's Talk About Your Financial Data Journey

Whether you're considering our programs or just need clarity on something specific, we're here. Real conversations with people who actually understand financial data interpretation.

Ways to Reach Us

Office Location

429 Lyons Rd, Five Dock
NSW 2046, Australia

Phone

+61 3 9900 7200
We typically answer between 9am and 5pm AEST on weekdays.

Email

support@synap-connect.com
Expect a response within 24 hours during business days.

Response Times

We aim to get back to everyone within one business day. Complex inquiries might take a bit longer, but we'll let you know.

Send Us a Message

Fill in what you need. No pressure, no sales pitch waiting on the other end.

Why People Usually Get In Touch

Most inquiries fall into a few buckets. People want to know if our approach actually fits their situation. Fair question.

Others are trying to figure out timing. When should they start? What's realistic for their schedule? And some folks just want to confirm we're not another generic education provider making big promises.

Whatever your reason, just ask. We'd rather have a straightforward conversation than leave you guessing.

Financial data workspace showing real analytical process

Finding Our Office

We're based in Five Dock, which is inner west Sydney. If you're planning to visit, here's what helps most people find us.

By Ferry

From Circular Quay, take the Parramatta River ferry. Five Dock Wharf is about a 10-minute walk from our office.

By Bus

Routes 438, 461, and 490 all stop within a few minutes' walk. Check Transport NSW for current schedules.

By Car

Street parking available on Lyons Road and surrounding streets. There's also a council car park nearby on Queens Road.

When You Can Expect to Hear From Us

Email Inquiries

Usually within 24 hours on weekdays. Weekends might take until Monday.

Phone Calls

Best between 9am and 5pm AEST. Leave a voicemail if we miss you, and we'll call back same day when possible.

Program Inquiries

These need a proper conversation. We'll schedule a time that works for both of us, usually within 2-3 business days.